IT Services for Small Businesses

Software Support – Troubleshooting and maintaining applications critical to daily operations. Certificate Management – Managing digital certificates to ensure secure communication and authentication. MFA Management – Implementing and supporting multi-factor authentication for added account security. Access Control – Managing user permissions and policies to protect sensitive data and systems. Server Support – Administration and troubleshooting of services such as Print Server, Active Directory (Azure/Entra), DHCP, DNS, and domain management.

Keeping software patched, secure, and resistant to cyber-attacks, while making sure your systems stay up to date and protected. As well as, securing system configurations and tightening controls to reduce vulnerabilities.

Environment Hardening – Securing system configurations and tightening controls to reduce vulnerabilities.

Managing who can log in, applying Multi-Factor Authentication (MFA), and controlling access so only the right people can reach sensitive data.

Incident Response – Rapid diagnosis and resolution when functionality is lost to minimize downtime.

Troubleshooting slow performance and ensuring your systems run smoothly without drops or delays.

Performance Optimization – Identifying bottlenecks and performance issues across systems and applications.

Managing firewalls and traffic to keep threats out while ensuring smooth communication between locations, employees, and cloud services.

Network Support – Configuring and maintaining routing, VLANs, and logical connectivity. 

Firewall Management – Configuring and monitoring firewalls to secure network traffic and protect from external threats.

Helping your office computers, printers, and devices talk to each other securely and without issues.

Making sure your internet service and physical equipment (modems, cables, and connections) are working reliably so your business stays online.

Network Connectivity Issues – Diagnosing and resolving switch-level, LAN/WAN, and device communication failures.

ISP Support – Liaising with your internet provider to ensure consistent uptime and rapid resolution of outages. Desktop Support – Hardware troubleshooting, workstation access, and physical endpoint management. Patch Management – Keeping operating systems and firmware up-to-date to prevent vulnerabilities.